Design leader, product designer,
mentor and brand builder.
See a selection of my work
Versatile and results driven designer with a proven track record of delivering positive results for clients across multiple industries. Creative thinker who develops and implements unique design strategies that drive audience awareness and exceed organizational objectives. Practiced collaborator adept at working across teams to achieve shared goals. Customer service expert who builds strong relationships with clients to better understand their vision and how to deliver on that. Natural communicator skilled at distilling complex ideas into easily understandable plans.
Principal XD Design, Bank of America, Boston, MA
04/2022 to Present
Elevate the craft, inspire team members and champion XD best practices. Work as a XD mentor and design strategist for multiple projects within the Wealth, Rewards and Retirement space. Insure that all designs are consistent from an end-to-end standpoint across the Enterprise. Work as an individual contributor for the most challenging projects, envisioning exercises and the hiring of new talent.
UX Lead Design, Fidelity Investments, Boston, MA
10/2011 to 03/2022
Direct all design for retail (pre & post login) pages and customer service areas in a responsive design site environment, which reaches millions of users. Collaborate with style guide/governance, usability, business, UXD developers and offshore developers in the Agile process. Create and implement effective strategies to deliver on organizational objective while ensuring cohesion across departments. Communicate regularly with business leads to share the visual style and respond to any questions. Oversee 4 designers, providing advice on various projects and coaching where needed. Supported 8 different teams, carefully reviewing designs and monitoring adherence to the company’s visual style.
Consultant, Self Employed, Boston, MA
9/2001 to 10/2011
Led design for a variety of clients across a number of industries including managed care, finance, and insurance. Built strong relationships with clients to understand their goals and vision for projects. Established consistent looks across multiple platforms for brands. Collaborated with third party tech vendors to ensure a consistent translation from design to production.
Senior Art Director, Agency.com, Boston, MA
11/1999 to 9/2001
Oversaw a multi-million dollar, 1000 page, award-winning redesign effort for a major AOR relationship for AGENCY.com. Conducted research and gathered information from the client to create designs that would properly match the company’s brand.
Art Director, THINK New Ideas, Boston, MA
5/1996 to 11/1999
Led the redesign effort for Progress Software, a key client, overseeing a team of junior and senior designers, assigning duties, monitoring performance, and sharing updates with the client on progress.
Rhode Island School of Design, Providence RI — BFA
Simmons College, School of Management, Boston, MA — MBA
Figma, Sketch, InVision, Adobe Creative Suite, Mural, JIRA (Agile)